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Privacy Policy

Last updated: January 1, 2026

Introduction

Pacific Inc. (hereinafter referred to as "the Company") considers the protection of customers' personal information an important responsibility. We strive to handle and protect personal information appropriately in accordance with this Privacy Policy.

1. Personal Information We Collect

The Company may collect the following personal information:

  • Name, company name, department, and title
  • Contact information (email address, phone number, address)
  • Inquiry details
  • Exhibition-related information (exhibit details, venue, schedule, etc.)
  • Website usage data (access logs, cookie information, etc.)

2. Purpose of Use

The Company uses collected personal information for the following purposes:

  • Responding to and communicating about inquiries
  • Providing and supporting international exhibition logistics services
  • Preparing and sending quotations, contracts, and other documents
  • Providing service information and announcements about new services
  • Improving service quality and marketing analysis
  • Compliance with legal requirements

3. Provision to Third Parties

The Company will not provide personal information to third parties without the customer's consent, except in the following cases:

  • When required by law
  • When necessary for the protection of life, body, or property
  • When particularly necessary for improving public health or promoting the sound development of children
  • When cooperating with national or local government agencies in carrying out legally mandated duties
  • When provided to subcontractors for service delivery (with appropriate management and supervision)

4. Security Management

The Company takes necessary and appropriate measures to prevent leakage, loss, or damage of personal information. We also educate and supervise employees on the proper handling of personal information.

5. Use of Cookies

Our website uses cookies to improve convenience and for access analysis. Cookies can be disabled through your browser settings, but some services may not function properly as a result.

6. Disclosure, Correction, and Deletion

Customers may request disclosure, correction, addition, deletion, or suspension of use of their personal information held by the Company. Upon verification of identity, we will respond within a reasonable timeframe.

7. Changes to This Policy

The Company may revise this Privacy Policy as necessary. Any significant changes will be announced on our website.

Contact Us

For inquiries, questions, or complaints regarding the handling of personal information, please contact us at:

Pacific Inc. — Personal Information Protection Manager

Hulic Minatomirai 10F, 1-1-7 Sakuragicho, Naka-ku, Yokohama, Kanagawa 231-0062, Japan

TEL: +81-45-228-5250

Email: info@newpacific.info